If you are interested in ordering a piece of our work, please email your request to firstname.lastname@example.org. Be sure to include the name and/or identifying number of the piece in which you are interested. It is very helpful if you can provide dimensions, drawings or images to help illustrate your request. We will reply with a quote based on your custom requirements.
A 60% deposit will be required to initiate the order. Balance, including shipping charges, is due in full prior to shipping. You will be provided with an order confirmation showing receipt of your deposit and an estimated completion date for your project. Typically, your order will be produced in 6-8 weeks from receipt of deposit, but a longer period may be required for especially large pieces or installations. If you wish to modify your order, Submaterial must be notified in writing within 3 days of the original order date. Please use our general email for this purpose: email@example.com. We will acknowledge the change order and your deposit will be reapplied to the revised invoice amount. Cancellations are not allowed once an order has been placed.